We’re here to help with anything you need. Whether you have a question about a provider, partnership, or general service, our team is happy to share honest answers and expert guidance.
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We believe getting connected should be simple and stress-free. Here are a few of the most common questions people ask before working with The Internet Neighbor, so you know exactly what to expect.
Still have questions?
We partner directly with major internet providers, giving you the same plans and equipment they offer, with better support. You’ll work with us for setup and assistance, but your service and billing stay with the provider.
We handle all the details that usually cause frustration. Our team compares every available option, explains pricing clearly, and helps you claim any promotions or rewards so nothing is missed.
You can always reach out to us. We’ll contact your provider on your behalf to fix billing issues, service interruptions, or account errors quickly and professionally.